Data Privacy Policy

At Royal Reels 5, we collect account, payment and device information to operate casino accounts and process transactions. This Privacy Policy explains what data we collect when you register, use games or contact support, how we use it, and when it may be shared with service providers. It also describes the steps we take to protect your information and the choices available to you. Some details, such as the documents needed to verify an account, depend on the services you use. Please read this policy alongside the Terms and Conditions when using your account.

Information We Collect

Personal information

When you register, we collect details such as your name, date of birth, email address and contact information. If account verification is required, we may request an identity document, proof of address or information about your payment method. We also keep the information you provide when you contact support.

Technical and transaction information

We collect information about account activity, including deposits, withdrawals, bonuses and game transactions. Technical data may include your IP address, device type, browser and information about how you use the site. This helps us maintain account access, display site functions and address technical issues.

How We Use Information

We use your information to create and manage your account, provide games and account features, process transactions, respond to support requests and carry out verification checks. Account and transaction records also help us apply the Terms and Conditions, investigate payment queries and meet applicable obligations. We use technical information to maintain the site and identify faults.

Data Protection

We use HTTPS and TLS encryption to protect information sent between your browser and the site. Access to personal information is limited to its intended account and operational purposes. No method of storing or transmitting data removes every risk, so keep your password private and contact support if you believe someone else has accessed your account.

Cookies and Similar Technologies

Cookies and similar technologies may be used to keep you signed in, remember settings and understand how site features are used. Some are needed for account or site functions; others support performance measurement. Your browser settings may let you block or delete cookies, but doing so can affect login and other features.

Sharing Information

Information may be shared with providers involved in payments, account verification, game delivery, hosting or support where needed to provide the service. We may also disclose information where required by applicable law or to address an account dispute. Providers should receive only the information needed for their role.

Your Data Requests

You can contact support to request access to your personal information or ask us to correct details that are inaccurate. You may also request deletion of your data. Some account and transaction records may need to be kept where applicable obligations or unresolved account matters require it. We may need to confirm your identity before acting on a request.

Changes to This Policy

We may update this Privacy Policy when our services or data practices change. The current version will be available on the site. Please review it when you need to check how your information is handled.